Your privacy is our priority. This page clearly explains how xeus138 collects, uses, stores and protects your personal information as a user of our platform.
We don't just comply with regulations – we build systems that genuinely put every user's data security first.
All data transmitted between your device and xeus138 servers is protected with 256-bit SSL encryption – the same standard used by major financial institutions in Malaysia.
Your personal information is stored on fully secured servers with layered access controls. No general staff member has access to sensitive user data.
Identity verification (KYC) is conducted through secure channels and documents collected are used solely for verification purposes – they are not shared without your consent.
Xeus138 does not sell, rent, or trade users' personal data to any third party for marketing or commercial purposes without your explicit consent.
You have the right to access, amend, and request deletion of your personal data. All requests are processed within the timeframe set by our policy.
You can manage cookie settings through your browser. xeus138 only uses cookies that are necessary for platform functionality and to improve the user experience.
Xeus138 is an online entertainment platform operating for adult users in Malaysia. As a platform that handles users' financial and personal information, we understand the sensitivity of the data entrusted to us.
This Privacy Policy is written in plain, easy-to-understand language — not dense legal jargon. We want xeus138 users to genuinely understand what happens to their data, rather than simply scrolling down and clicking "Agree" without knowing what they're consenting to.
This policy applies to all information collected through the xeus138 website, our mobile app, and every form of interaction you have with our platform — including during registration, account verification, gameplay activity, deposit and withdrawal transactions, and any communication with our customer support team.
Xeus138 collects several categories of information depending on the type of interaction you have with our platform. Generally, there are two main types of data we collect:
Information You Provide Directly:
Automatically Collected Information:
Every piece of data collected by xeus138 has a clear and legitimate purpose. We do not collect unnecessary information and do not use your data for purposes unrelated to the platform's services.
Xeus138 does not sell users' personal data to any third party. However, there are certain situations where data sharing is necessary for the platform to function properly.
All third parties that receive xeus138 user data are bound by strict confidentiality agreements and are required to uphold data protection standards equivalent to our own.
User data security is the aspect we take most seriously in the operation of the xeus138 platform. We continuously invest in security infrastructure to ensure your data is always protected.
Xeus138 retains users' personal data for as long as the account remains active and for the required period following account closure, in accordance with applicable laws and anti-money laundering regulations.
Once the mandatory retention period has ended, data will be securely deleted or anonymised so that it can no longer be linked to any individual.
As a xeus138 user, you have several important rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights.
| User Rights | Description |
|---|---|
| Access | You may request a copy of the personal data we hold about you at any time. |
| Correction | If your information is inaccurate or incomplete, you may request a correction through your account settings. |
| Deletion | You may request data deletion subject to applicable legal requirements. |
| Processing Restriction | You may request that we restrict data processing in certain situations. |
| Objection | You may object to your data being processed for direct marketing purposes at any time. |
| Mobile | You may request your data in a machine-readable format for transfer to another platform. |
To exercise any of the above rights, contact the xeus138 support team via live chat on the platform. Requests will be processed within 30 business days.
Xeus138 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored in your browser when you visit our website.
You can control or delete cookies through your web browser settings. Please note that disabling essential cookies may affect certain features on the xeus138 platform.
Xeus138 is a platform intended solely for individuals aged 18 and above. We do not knowingly collect, store, or process personal data from individuals under the age of 18.
If we discover that personal data has been collected from anyone under the age of 18 without our knowledge, the account in question will be closed immediately and all related data will be deleted from our systems promptly.
Xeus138 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, changes in law, or new regulatory requirements.
If you have any questions, concerns, or requests regarding this Privacy Policy or how xeus138 handles your personal data, we encourage you to reach out to us through the following channels:
All privacy-related enquiries will be handled in strict confidence and responded to within 3–5 business days.
Create your account with full confidence that your privacy and data security have been our top priority from day one.
This platform is for adults aged 18 and above only. Please play responsibly.