Winning big is one thing – but ensuring your money reaches you quickly and safely is what matters more. At xeus138, withdrawals are processed efficiently through a variety of local Malaysian methods.
Login & WithdrawXeus138 supports a wide range of local Malaysian withdrawal methods so you can receive your funds in the most convenient way.
Withdraw directly to your local bank account – Maybank, CIMB, Public Bank, RHB, Hong Leong, AmBank, and more.
Withdraw via DuitNow using your phone number or national ID number. The most popular method among Malaysian users.
Receive funds directly into your Touch 'n Go eWallet. Ideal for users who prefer digital money management and want to avoid dealing with banks directly.
Withdrawals to Boost or GrabPay are available for users who use these apps in their daily lives.
Interbank transfer via IBG or IBFT for accounts that may not support DuitNow or require a transfer with a transaction reference.
Xeus138 VIP members enjoy a dedicated withdrawal channel with prioritised processing, higher limits, and faster turnaround times compared to standard methods.
The withdrawal process at xeus138 is designed to be as simple and fast as possible. Follow the steps below.
Open the xeus138 app or visit xeus138.com and log in with your username and password. Use biometric authentication if available.
After logging in, tap or click the wallet icon or the "My Wallet" section to view your current balance and transaction options.
Select the "Withdrawal" option from the transaction menu. You will be taken to a page showing the available withdrawal methods for your account.
Enter the amount you wish to withdraw, select a method (bank, DuitNow, e-wallet), and enter the correct account number or destination details.
Confirm your withdrawal request. You will receive a notification once the withdrawal is processed. Status can be checked at any time in your transaction history.
For fast methods such as DuitNow and Touch 'n Go, funds typically arrive within 15–30 minutes. Bank transfers may take slightly longer depending on the receiving bank.
The table below makes it easy to compare all available withdrawal methods at xeus138.
| Method | Minimum Limit | Maximum Limit | Processing Time | Fee | Status |
|---|---|---|---|---|---|
| DuitNow | RM30 | RM50,000 | 15–60 min | Free | |
| Bank Transfer | RM30 | RM100,000 | 15 min – 3 hours | Free | |
| Touch 'n Go | RM30 | RM10,000 | 15–30 min | Free | |
| GrabPay / Boost | RM30 | RM5,000 | 30–60 min | Free | |
| IBG / IBFT | RM50 | RM200,000 | 1–24 hours | Free | |
| VIP Exclusive | RM100 | No limit | <15 min | Free |
* Processing times are estimates and may vary depending on the receiving bank's system conditions. Withdrawals are subject to necessary security checks.
For most players, the withdrawal experience is the ultimate test of any platform. You can have the best games in the world, a beautiful interface, and enticing promotions – but if withdrawals are difficult, slow, or problematic, user trust erodes quickly.
At xeus138, this is well understood. That is why the withdrawal system is designed around three priorities: processing speed, transaction security, and ease of use. You do not need to contact customer support every time you want to withdraw – the entire process can be done independently in just a few minutes via the app or website.
One of the most valued aspects for users is zero hidden fees on withdrawals. This means the amount you request is the amount you receive. No processing deductions, no surprise service charges. xeus138 covers all processing costs so you never have to worry about a discrepancy between what you requested and what you receive.
Please note that your first withdrawal typically takes a little longer than subsequent ones. This is because the system needs to verify your bank account details for the first time to ensure security. Once the initial verification is complete, future withdrawals are processed faster as your account details are securely stored.
Users who have completed identity verification (KYC) enjoy a significantly smoother withdrawal experience. KYC is more than a formality – it is a layer of protection ensuring your funds can only be withdrawn to an account registered in your own name.
The KYC process at xeus138 is straightforward and can be completed directly in the app. Simply upload a photo of your MyKad and a selfie for identity verification. The review is usually completed quickly, and once done, all withdrawal limits are upgraded to the full limit.
Accounts that have not completed KYC can still make withdrawals, but with lower limits and potentially longer processing times. This is a standard security measure used by all responsible financial platforms to protect users from fraudulent activity and money laundering.
For full details on withdrawal terms, including bonus rollover requirements and transaction limits, please refer to Terms and Conditions xeus138. For any questions about data privacy during the KYC process, all information is available in Privacy Policy ours.
All withdrawal transactions are protected with 256-bit SSL encryption. Funds are only sent to accounts verified as belonging to the user.
If a withdrawal is taking longer than usual, contact xeus138 support via the in-app live chat for an immediate check.
Important: Make sure the bank account details you enter are accurate. Funds sent to an incorrect account number may be difficult to recover.
The identity verification process at xeus138 only needs to be done once and takes less than 10 minutes.
Create your xeus138 account with your full name and an active phone number.
Take a clear, unobstructed photo of both the front and back of your MyKad.
Take a selfie holding your MyKad next to your face in adequate lighting.
Review is processed in a short time. Once verified, full withdrawal limits are activated immediately.
Personal information shared during the KYC process is fully encrypted and protected in accordance with Privacy Policy xeus138. Your data is not shared with any third party without your consent.
Log in to your xeus138 account now and make a withdrawal with ease. Or register a new account if you do not have one yet.